Disable telemetry data upload

Telemetry data is uploaded, by default, by the Service Management Connector to gain insight in the performance and behavior of the product. The telemetry data contains:

  • System generic performance counts like the memory and processor usage of the Service Management Connector process
  • Exceptions occurring within the application
  • Events about the application behavior
  • No personal or sensitive data

Telemetry data upload can be disabled by following the steps below:

  1. Open registery editor
  2. Open register key ‘HKLM\SOFTWARE\The Backbone\Service Management Connector’
  3. Change the registery value ‘TelemetryEnabled’ to 0
  4. Restart the Service Management Connector service

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